Conceptual workflow
Utility outage drill: from inject to corrective action.
This is a demonstration of the workflow we would validate with a real buyer. It is not a live system or a production claim.
Scenario
Storm restoration exercise · North service district
Objective: validate staging, field verification, customer-priority escalation, and handoff between operations and restoration leads.
01 · Inject
Severe weather outage scenario begins. Roles receive the same controlled exercise context.
Severe weather outage scenario begins. Roles receive the same controlled exercise context.
02 · Field proof
Verifier completes assigned checkpoint and records photo + evaluator note.
Verifier completes assigned checkpoint and records photo + evaluator note.
03 · Ops view
Exercise lead sees incomplete tasks, exceptions, and evidence without assembling texts.
Exercise lead sees incomplete tasks, exceptions, and evidence without assembling texts.
04 · AAR/IP
Strengths, gaps, and corrective actions are assigned after the hot wash.
Strengths, gaps, and corrective actions are assigned after the hot wash.
Evaluator note
Staging gap identified
“Mutual-aid check-in process unclear for late arrival.” The note stays tied to the objective and timestamp.
Evidence
Checkpoint completed
Field verification is complete, with a photo/evidence reference and accountable role.
Corrective action
Owner + due date
Update mutual-aid check-in sheet and run a 20-minute follow-up validation before storm season.